Agora Statistics, Goals and Users
Real-time engagement (RTE) platform Agora allows developers to embed voice, video, and interactive streaming functionalities into their applications. Tony Zhao founded Agora in 2014. He was the chief technology officer at Chinese video streaming company YY. Agora is headquartered in Santa Clara, California. Agora’s remarkable operations are performed in Shanghai, China. Low-latency, high-quality communication capabilities are provided by Agora’s Software Development Kit (SDK). A range of applications is offered by virtual classrooms, telemedicine platforms, live streaming services, and gaming. RTE allows developers to seamlessly integrate RTE features into web, mobile, and IoT applications. Its applications have been in various domains from industries like education, healthcare, entertainment, and gaming for real-time communication and engagement. In 2020, Agora went live on NASDAQ using the ticker symbol API, reflecting its focus on developer-friendly solutions for real-time engagement.
Revenue from Operations of Agora
Based on the demand for real-time engagement (RTE) solutions, Agora saw growth in 2021. As observed, this growth didn’t continue in 2022 due to strong competition and decreased demand due to the COVID-19 pandemic. Between 2023 and 2024 Agora experienced challenges in sustaining growth amid market saturation and economic headwinds. Agora still sustains to survive while targeting operational efficiency and expanding its customer base.
| Year | Revenue (USD Million) | Year-over-Year Change (%) |
| 2020 | 133.6 | N/A |
| 2021 | 168.0 | +25.8% |
| 2022 | 160.7 | -4.4% |
| 2023 | 141.5 | -11.9% |
| 2024 | 134.8 (TTM as of Q3) | -7.4% (estimated) |
Number of Agora Users
Steep growth in user base was observed from 2020 to 2024. In FY 2020, Agora saw 1,486 active users. In FY 2021, this number grew by 40% to 2100 users. In FY 2022, Agora registered 2600 users. In FY 2023 Agora saw 3,000 users. The compounded annual growth rate (CAGR) observed in FY 2024 was 24% which was 3500. Agora’s expansion strategy was enhanced due to its influence in sectors like education, telemedicine, and live streaming, despite the affected growth rate due to competitive pressure.
| Year | Number of Active Users (in Thousands) |
| 2020 | 1,486 |
| 2021 | 2,100 |
| 2022 | 2,600 |
| 2023 | 3,000 |
| 2024 | 3,500 (estimated based on trends) |
Agora financial statistics
Agora’s revenue peaked in FY 2021 to $168.0 million. It saw a significant decline to $134.8 million in the trailing twelve months (TTM) of 2024. Agora managed operating expenses to increase in 2023 which eventually saw a decrease of $130.0 million in 2024. Figures show Agora managed to make gross margins consistent despite steep competition.
| Year | Revenue (USD Million) | Net Income (USD Million) | Gross Margin (%) | Operating Expenses (USD Million) |
2020 | 133.6 | -6.2 | 62.3 | 100.5 |
| 2021 | 168.0 | -35.5 | 61.5 | 150.0 |
| 2022 | 160.7 | -44.0 | 62.0 | 155.0 |
| 2023 | 141.5 | -50.0 | 61.0 | 160.0 |
| 2024 | 134.8 (TTM) | -40.0 (TTM) | 61.2 | 130.0 (TTM) |
Agora Centres
Agora marked its operations in 2020 while holding its headquarters in Santa Clara and its R&D department in Shanghai. In India Agora expanded in Bengaluru in 2021 while showing its presence in South Asian markets. While marking its presence in Southeast Asia Agora opened a new centre in Singapore in 2022. Europe saw Agora’s presence with smaller regional offices in 2023. Agora diversified its geographical operation while expanding across the globe in 2024.
| Year | Key Centers | Focus Areas |
| 2020 | Santa Clara, Shanghai | Global HQ (Santa Clara), R&D (Shanghai) |
| 2021 | Santa Clara, Shanghai, Bengaluru | Expanded with a focus on South Asia via Bengaluru hub |
| 2022 | Santa Clara, Shanghai, Bengaluru, Singapore | Enhanced presence in Southeast Asia through Singapore |
| 2023 | Santa Clara, Shanghai, Bengaluru, Singapore, Europe | Strengthened European outreach with regional offices |
| 2024 | Santa Clara, Shanghai, Bengaluru, Singapore, Europe | Maintained global operations with regional optimization |
Agora Market Share
In FY 2021, Agora’s market share spiked 2021 by 15% owing to its high demand for real-time engagement (RTE) solutions during the pandemic. Between 2022 and 2023 the company saw a decline due to competition from Twilio and Zoom. In the competitive RTE space, Agora targeted developer-centric APIs and low-latency communication which differentiated them from others.
| Year | Market Share Estimate (%) | Key Insights |
| 2020 | 12% | Early growth phase, leveraging its developer-friendly RTE platform globally. |
| 2021 | 15% | Increased adoption during the pandemic, driven by demand for virtual solutions. |
| 2022 | 14% | Slight decline due to rising competition from platforms like Zoom and Twilio. |
| 2023 | 13% | Further, decrease amid market saturation and slowing revenue growth. |
| 2024 | 12% | Stabilized market share with a focus on niche applications and cost optimization. |
