MakeMyTrip Statistics, Goals and Trip Statistics, Goals and Users.
Deep Kalra founded Make My Trip in the year 2000 and is now a leading online travel company in India. Its headquarters is in Gurugram, Haryana. The company’s selling features involve travel services, including flight tickets, hotel bookings, holiday packages, rail and bus tickets, and car rentals. Digitization of travel booking was made possible by MakeMyTrip in India, as it was among the few companies that made it possible. It targets the demands of leisure and business travelers. MakeMyTrip was listed in NASDAQ, making it the first Indian online travel company. It acquired companies like Goibibo and redBus, which made their position strong.
Revenue from Operations of MakeMyTrip
MakeMyTrip has showcased substantial growth in revenue from fiscal year (FY) 2020 to FY 2024. MakeMyTrip marked revenue of $511.53 million. In FY 2021, market revenue dropped to 68.05%, making $163.44 million. This decline was marked by global travel restrictions imposed during the COVID-19 pandemic. In FY 2022, the company rebounded with an 85.95% increase in revenue, reaching $303.92 million. In FY 2023, the company maintained its upward trend by recording $593.04 million, indicating 95.13% growth. MakeMyTrip showed an increase of 31.95% while achieving revenue of $782.52 million. Adaptability to maintain new norms is the key factor that kept growing marking its continued expansion.
| Fiscal Year | Revenue (USD Million) | Year-over-Year Growth |
| FY 2020 | 511.53 | — |
| FY 2021 | 163.44 | -68.05% |
| FY 2022 | 303.92 | 85.95% |
| FY 2023 | 593.04 | 95.13% |
| FY 2024 | 782.52 | 31.95% |
Number of MakeMyTrip Users
MakeMyTrip has shown substantial user growth from 2020 to 2024. MakeMyTrip marked a substantial increase in Monthly Active Users (MAUs) in the year 2020 at around 43.6 million. In 2021, saw a decline to 30 million MAU because of the COVID-19 pandemic’s impact on travel. This was rebounded due to the upliftment of travel booking in 68 million in 2023. In 2024 it saw a steady growth of 75 million. Please find the monthly active users (MAUs) overview during this period.
| Year | Monthly Active Users (MAUs) |
| 2020 | 43.6 million |
| 2021 | 30 million |
| 2022 | 50 million |
| 2023 | 68 million |
| 2024 | 75 million |
Number of Gross Bookings
Gross booking Values showed a steady increase from 2020 to 2024. MakeMyTrip, in FY 2020, reported gross bookings of $5.36 billion. In FY 2021, due to the onset of COVID-19, there was a significant decline of 81.2% decrease, making it up to $1.01 billion. In FY 2022, they saw a recovery of 291.1% to $3.95 billion. By FY 2023, the growth trend was steady, with a 66.3% increase, reaching $6.57 billion. Gross booking in 2024 increased by 21.0%, amounting to $7.95 billion. The ability of MakeMyTrip to adopt unprecedented challenges saw a strong recovery while maintaining a growth trajectory. Summary of MakeMyTrip gross booking values from fiscal year (FY) 2020 to FY 2024.
| Fiscal Year | Gross Bookings (USD Billion) | Year-over-Year Growth |
| FY 2020 | 5.36 | — |
| FY 2021 | 1.01 | -81.2% |
| FY 2022 | 3.95 | 291.1% |
| FY 2023 | 6.57 | 66.3% |
| FY 2024 | 7.95 | 21.0% |
MakeMyTrip Financial Statistics
MakeMyTrip has reported significant financial growth from fiscal year (FY) 2020 to FY 2024. Please find the key financial metrics during this period:
| Fiscal Year | Revenue (USD Million) | Net Profit/Loss (USD Million) |
| FY 2020 | 511.53 | -23.5 |
| FY 2021 | 163.44 | -56.8 |
| FY 2022 | 303.92 | -19.3 |
| FY 2023 | 593.04 | 15.2 |
| FY 2024 | 782.52 | 171.9 |
Discussion:
MakeMyTrip reported revenue of $511.53 million with a net loss of $23.5 million. In FY 2021, lockdown marked by COVID-19 saw a substantial decline of $163.44 million, with the net loss widening to $56.8 million. In FY 2022, revenue saw a significant increase to $303.92 million, reducing the net loss to $19.3 million. In FY 2023, revenue saw a significant increase to $593.04 million, resulting in a net profit of $15.2 million. MakeMyTrip reached revenue of $593.04 million, resulting in a net profit of $15.2 million in FY 2023. In FY 2024, revenue of MakeMyTrip reached $782.52 million with a substantial net profit of $171.9 million. This was the highest-ever annual net profit.
MakeMyTrip Centre
MakeMyTrip operates in experience centres rather than physical studios like furniture companies or retail showrooms. Companies focus on marking digital presence through a digital platform for travel services. The experience centre’s introduction increases customer trust and brand engagement. The primary purpose of this centre is to provide travel advice, showcase holiday packages, and assist users with customised bookings. Its expansion strategies involve capturing additional market share in the premium travel segment. This strategy helps to scale online platforms and mobile apps to meet evolving consumer demands. Please find the summary of the experience tables.
| Year | Number of Experience Centers |
| 2020 | 5 |
| 2021 | 7 |
| 2022 | 10 |
| 2023 | 12 |
| 2024 | 15 |
MakeMyTrip Market Share
MakeMyTrip has reported significant revenue growth from 2020 to 2024. Market share data for other years is not disclosed by the company except for FY 2023 which was 51% of monthly active users in India’s OTA market, underscoring its dominant position while acquiring RedBus and Goibibo.
